- New reservation received and PayPal payment receipt will be sent immediately to your email provided on booking completion. Please call us if you did not receive any.
- Booking confirmation will be sent to your email within 24-48 hrs.
- Driver details will be sent to your email or contact you via other channels like direct contact, whatsapp or wechat 12 hrs before the transfer with driver name, mobile no. and vehicle number.
Please note that if our operators are unable to reach you and received no confirmation 12 hrs before the transfer date, SGJBTaxi reserves the right to cancel the order stated under General Policy no.9.